Om Prakash & Sons offer a repair service for its products purchased from any of our authorized points of distribution. Please first email us at firstname.lastname@example.org to assist you in the necessary steps to process your repair request.
Please enclose a detailed repair request, your contact information, and the original sales slip. We recommend that you package the item securely and ship it via insured mail. Please allow up to 15 days for a repair assessment. Detailed repair information and repair charge estimate will be sent to you once the assessment has been completed. We offer a 30-day warranty on all our products, and for breakage that requires repair within the warranty period, there’s no charge for the repair. For any repairs after the warranty expires, we charge a minimal fee that will be determined upon assessment.